Skunkware 5/Skunkware 5.iso/tls/tls029.1.Z/tls029.1/industry/1970

Text File | 1994-04-19 | 1.4 KB | 31 lines

Service Management Series - SouthWare Innovations, Inc.

KEYWORDS: service billing, service scheduling, customer services, Service, Support & Repair               , 205

Equipment Servicing, Billing and Warranty Tracking

SouthWare's Service Management system is complete management and accounting
when combined with the SouthWare Excellence Series that fully integrates
equipment servicing, equipment and parts sales, and accounting into one
seamless product, designed and built by a single software company.  The base
module is Service Invoicing which handles billing entry, invoice printing, A/R
updating, and billing history.  Contract Management efficiently records,
tracks, bills, renews, and schedules work including preventive maintenance for
your customers.  Service Orders dispatch, schedule, track, assign, and close
service orders.  Equipment Tracking tracks every piece of equipment sold
and/or under contract by make and serial number with complete warranty
tracking and service history.  Return Authorizations interface with
Purchasing, Inventory Control, Receiving, and Accounts Payable to efficiently
log and track each step of the return cycle.  Future planned modules include
Technician Scheduler, Hot-Line Support, Remote Service Orders, and
Troubleshooter.



SouthWare Innovations, Inc.
Tel: [phone]
Toll free: [phone]
Fax: [phone]
Richard Hulsey
VP